When people get along well and understand one another easily, work can be productive and fulfilling. Unfortunately, the skills required to make this happen seldom come naturally.
Communication in English can be difficult if there are gaps in your understanding of the vocabulary and grammar. To really understand and be understood by others, you also need general communication skills such as clear writing.
Communication can also be complicated by our emotions and unconscious assumptions. It is never fully possible to “leave your feelings at home”, so we really have no choice but to learn to manage the emotional aspects of communication as well.
It is not our goal to colonise the workplace by forcing every worker to speak “The Queen’s English” and follow traditional Western business norms. Our aim is to give you the basic tools you need to communicate effectively and manage emotions and relationships at work. These can be used to promote a collaborative and productive working environment, making space for all cultures.
Our course is delivered via the flexible Moodle online learning platform. This allows us the freedom to provide interactive speaking and listening exercises, educational games, customised content (e.g. specific technical vocabulary) and more.
Students will spend between five and ten hours per week, in their own time, completing a variety of activities online, and receiving prompt, personalised feedback from our teachers.
The course is split into two modules, “Intermediate” and “Advanced”. Each is completed over four to eight weeks, depending on the student’s pace of work.
included in the Intermediate Course:
- • Grammar
- • Vocabulary
- • Pronunciation
- • Common business documents
- • Clear thinking
- • Reading with purpose
- • Openness
- • Active listening
- • Note taking
- • Presentation skills
- • Self-awareness
- • Empathy
- • Teamwork
- • Business etiquette
included in the Advanced Course:
- • Reading speed
- • Technical vocabulary
- • Advanced grammar
- • Critical thinking
- • Accurate listening and speaking
- • Tailoring writing to an audience
- • Style and register
- • Structured writing/presentation
- • Conflict management
- • Building relationships
- • Intercultural communication